- The Story
Blair Schachterle, is the founder of Nose Creek and has been a physiotherapist since 1992. He has a BScPT from the University of Alberta, a Sports Therapy Diploma, an Advanced Manual and Manipulative Diploma, and is certified for IMS Dry Needling. Blair also served for 6 years as the Executive Chair of the Canadian Academy of Manipulative Therapy (CAMPT). While Blair still provides therapy to a handful of clients, his interests lie more in managing, mentoring and training his staff of professionals. Blair balances his busy professional life by staying active and enjoys cycling, swimming, working out, hiking, camping and snowboarding, depending on the season.
The Challenge
Like other predominantly in-person businesses, physiotherapy and other wellness clinics were hit hard when Covid took the world by storm. Overnight, businesses found themselves struggling to stay afloat without patients and other sources of revenue. Nose Creek Physiotherapy was no exception, but moved quickly to look for ways to reduce unnecessary expenses and keep the business operating despite the challenging times.
After scrutinizing their expenses, Blair came to realize that his bookkeeper was costing the business a lot of money - a fee he felt was higher than it should be, especially when there was less work to do as a result of the “Covid effect”. He approached his service provider to request a rate reduction, but was unsuccessful.
While it wasn’t obvious at the time, there were a lot of inefficiencies in the current bookkeeping and back office functions. From receipt management to reporting, Blair was mired in time-consuming workflows and not getting the insights he needed to more efficiently run and manage the business.
The Solution
A member of Clinic Accelerator, an organization that provides clinic owners with consulting and managed services to grow their businesses with confidence, Blair had heard about their partnership with Enkel. After hearing from his peers about the positive impact working with Enkel had had on their businesses, Blair decided to find out more and booked a call with the team at Enkel. After meeting with Enkel CEO Omar Visram, Blair was ready to make the change, despite concerns from his accountant that “rocking the boat” may not be the right thing to do at that time – with established systems already in place.
Affordable, All-Inclusive Service
Enkel offered a comprehensive solution for bookkeeping and payroll services, at a far more affordable rate than what Blair had previously been paying. But in the end, Enkel brought more than just a lower price tag. With the Enkel services, Blair and his team received modern accounting technology tools, time-tested processes, and workflows that had been optimized specifically for businesses like his. His team at Enkel had deep specialization in both bookkeeping and payroll services, and was able to quickly onboard and train the Nose Creek team. The teams communicate and stay connected via a core accounting technology stack, holding all stakeholders accountable at all times.
Insights and Education
While proper bookkeeping and payroll management are important business activities, using the information you get from your accounting partners to optimize the business is what’s really important. In working with Enkel, Blair has become a more informed business operator, and is now able to understand and do a deep dive into the financial details to make better decisions for himself and his team at Nose Creek. The reporting he gets from Enkel puts a spotlight on revenue and expenses, and enables him to run a leaner machine and work diligently towards better profit margins.